You chose a flexible rate :
You can cancel for free until 2 days before arrival.
After that, you will be charged credit card for the total amount of the reservation.
OR
You chose a non-refundable rate :
You can no longer cancel and your credit card will be charged immediately.
* Special cancellation conditions apply to group reservations.
Dear Guest
We do not have a lift. Our Hotel has 2 floors.
If you wish to stay on a lower floor, please be sure to let us know in the comment.
Team Rose Red